Policy

Payment:
We accept most major credit cards including Visa, MasterCard, and American Express. We also accept business and personal checks, money orders and wire transfers. For check payment, the item will be shipped once the funds have been cleared.

Conditions of Antiques sale through our website:
For purchases through our website, you have three days of your receiving the piece to notify us if you wish to return it. After you have notified us, you have seven business days for the piece to be returned back to our gallery. The piece must be returned insured and arrive in the same condition as when you received it; in the same manner of packaging as it left the gallery. Please note that for all returned items the buyer pays for shipping and insurance costs. After the piece is returned to our gallery, we will send you a check back providing you have notified us within three days of delivery in your home. If it has past the three-day mark, a store credit for the total amount will be issued to you.

Conditions of Architectural Products sale through our website:
All architectural products including but not limited to columns, bases, capitols, molding, flooring, trim, etc are not returnable unless items are damaged in transit or are items not purchased. For purchases through our website, you have three days of your receiving the items to notify us of any damage if you wish to return it. After you have notified us, you have seven business days for the items to be returned back to our gallery. The items must be returned insured and arrive in the same condition as when you received it; in the same manner of packaging as it left the gallery. Please note that to return any items the buyer pays for shipping and insurance costs. After the piece is returned to our gallery, we will inspect the item/s damage, notify the manufacture and process a replacement item to be shipped immediately.

Please contact us if you have any questions or comments regarding our satisfaction guarantee policy or regarding a piece you purchased.

All inventory items offered are always subject to prior sale.

Shipping and Handling:
At Architectural Accents & Antiques we will help you with all shipping arrangements to all destinations whether local, nationwide or international shipping. All packing, shipping and insurance expenses are at the customer’s expense. Our wide range and frequent usage of the same shippers allows us to offer you very competitive prices.

General:
At Architectural Accents & Antiques, we guarantee that all descriptions given to each inventory item is true and accurate to the best of our knowledge. The information given on the website or on the invoice at time of sale can be served as a certificate of authenticity and for insurance purposes.

To decorators and the trade:
When asking for more information about any inventory item. Please specify your belonging to the trade. In addition, please do not forget that you will need to give us your current resale certificate when purchasing a piece. We always appreciate our strong and lasting relationships with other dealers and the design industry.

Return Policy:
At Architectural Accents & Antiques we always take back antique pieces previously sold to clients in exchange for a store credit (plus a handling fee of $100.00 per piece) towards any items in our inventory. The store credit amounts to the value paid when the piece was initially purchased.



 

 

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